16445 Addison Road
2nd Floor
Addison, TX 75001
Call Us! 1-214-217-7600

Privacy Policy

Privacy Statement

DFW Instrument, LLC, is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites or use an online application that contains a link to this statement (collectively, the “sites”).  This statement also covers information we receive when you contact us (e.g., to submit a comment or query or to seek support with one of our products or services). This statement describes the personal information that we collect, the purposes for which we use such information and how you can review and correct your personal information. By accessing our sites or providing us your information when you contact us, you are consenting to the information collection and use practices described in this privacy statement.

Our collection of information

Information collected directly from you. Generally, you can visit DFW Instrument, LLC sites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide some personal information to us when you contract us (e.g., with a comment, inquiry or customer support request). The personal information we collect or receive may include:

Contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address: Information about your company and job function: your email marketing preferences; financial information (including credit card or account information); information used to customize and facilitate your use of our sites, including login and technical information; inquiries about and orders for our products and services; information that assists us in identifying the products and services that best meet your requirements; event registration information; and feedback from you about our sites and our products and services generally. You are not required to provide any of this information, but if you do not, we may not be able to provide you with the requested serviced or complete your transactions.

Information collected automatically. We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within DFW Instrument, LLC sites. We may combine this information with your personal information and use the combined information in accordance with this privacy statement. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site and the website from which you linked to one of our sites. We do not combine this standard information with other personal information.

Disclosure of your personal information

Except as described below, personal information that we collect about you through our sites or that you provide to us when you contact us will not be shared outside of DFW Instrument, LLC without your permission.

Disclosure to service providers. DFW Instrument, LLC contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, conducting surveys, processing transactions, analyzing our sites and performing business and other analyses to improve the quality of our business, our sites and DFW Instrument, LLC products or services. We provide these companies with only those elements of your personal information they need to deliver those services effectively. These companies and their employees are prohibited from using personal information they receive from DFW Instrument, LLC for any other purpose.

 Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all your personal information to financial institutions, government entities and shipping companies or postal services invoiced in fulfillment of the transaction.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Disclosure for other reasons. We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.

Links to other sites

Our sites may contain links to other websites such as professional and government organizations and publications. We also link to their-party providers that host, maintain and operate on-line training curricula. Although we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, service, or privacy practices employed by other websites.

Enforcement of this privacy statement/ Contact Us

If you have any questions regarding this statement or our handling of your personal information, please contact us using the contract information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.

Email:

support@dfwinstruments.com

Mailing Address:

DFW Instrument Privacy Policy

16445 Addison Road 2nd Floor

Addison, TX 75001

 

Changes to this privacy statement

 

DFW Instrument, LLC may occasionally update this privacy statement. When we do, we will revise the “last updated” date at the top and bottom of the privacy statement. If we make any material changes in the way we collect, use and/or share personal information about you through the sites, we will prominently post a notice of the changes to sites.